Shipping & Returns



Celtic Note does not refund, repair or replace items that are purchased and are of merchantable quality, fit for the purpose intended and received as described and presented on the website.

Non-returnable items:
* Downloadable software products



Celtic Note only replace items if they are defective or damaged.  

To apply for a refund, repair or replacement of the item, send us a message via the contact form on the contact page of the website and send your item by post with original proof of purchase to: Celtic Note, Returns Dept., 13 Hawthorne Avenue, East Wall, Dublin D03VY64, Ireland.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer or any producer or company listed on the item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €30, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us via the contact form on the contact page of the website.